After we issue a confirmation number, the prices are locked in for both sales and purchases. We take the risk that the market price will change to a price that is less favorable to us. Assuming this risk, we expect both those who sell to us and those who buy from us to go through with the transaction, just as we are committed to doing on our end. In some rare cases, you may have a reasonable need to cancel your order. If you believe this is the case, you can call us during our operating hours.
At that point, we may approve the order and issue you a cancellation number. If you cancel, your order is subject to a $35 cancellation fee as well as our Market Loss Policy. If the cancellation causes a loss to GMRgold, we calculate the loss and add it to your base $35 cancellation fee. The resulting sum will be charged to your credit card, as per our User Agreement. You may not be allowed to make any more orders until this cancellation fee/market loss fee has been paid in full. If a market gain occurs for us because of the cancellation, the gain stays with GMRgold.